To download the recovery drive, you'll need: To reimage the Surface device, simply follow the steps below: Kindly saveĪll the files first before resetting it so that you won't get any problem retrieving those files that are very important to you. Since everything is up-to-date on your Surface device and the Wi-Fi option disappears in Network & Internet Settings, what I can highly recommend is to reset the device back to it's default Settings using a USB recovery drive. Otherwise, don't hesitate to respond to this thread for further assistance. If this helps, please let our Community know by making this post as an answer. msi file that matches your current OS Build or the closest OS Build available and clickĪfter downloading, run and install the. If no integrity violation detected, kindly update your Surface device firmware and drivers by:Ĭheck what is the current OS Build of your Windows version by going toĭownload driver and firmware for Surface, choose Surface Book then clickĬhoose the. Once it shows a 100% complete, kindly screenshot the result and include it in your next post. Type CMD on the search box next to Windows icon and run it as administrator. If this doesn't work, then we highly recommend to do sfc scanning. You can also toggle the current Wi-Fi Band by clicking " Advance" from Marvell AVASTAR Wireless-AC Network Controller Properties and toggle it from 2.4 GHz or 5 GHz. Then, select "Rollback Driver" to roll it back to On the other hand, aside from uninstalling/reinstalling the driver, you can also:ĭouble-tap Marvell AVASTAR Wireless-AC Network Controller and click You can see this information on this link The 5.112 you mentioned is the most updated drivers for Wi-Fi and its sole purpose is to resolve Wi-Fi connectivity issue while the older driver that is the 3.110 improves Wi-Fi connectivity. Then, Restart your Surface to reinstall the drivers. Right-click on Marvell AVASTAR Wireless-AC Network Controller and click But if you don't see it, here's what you can do to take care of this issue. If you see this icon in Device Manager, this is basically the reason why you're having Wi-Fi issues with your Surface device. Since you have tried to do a network reset and it didn't go through, can you tell us if you see this error icon in Device Manager? We're sorry for the inconvenience this has caused you. Thank you for reaching out Microsoft Community.
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